Terms and Conditions

1. Who We Are

These Terms and Conditions (“Terms”) govern your access to and use of traumarecoverycertification.org (the “Website”). The Website is operated by The Chrysalis Alliance Inc. (“we,” “us,” “our”).

If you need to contact us about these Terms, please use the contact information posted on the Website.

2. Acceptance of These Terms

By accessing or using the Website, you agree to be bound by these Terms and by any policies referenced here (including our Privacy Policy). If you do not agree, do not use the Website.

3. Changes to the Website or Terms

We may update the Website and these Terms from time to time. Changes are effective when posted. Your continued use of the Website after changes are posted means you accept the revised Terms.

4. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Website. By using the Website, you represent that you meet this requirement.

5. Educational Information; Not Professional Advice

Content on the Website may include education related to trauma recovery, leadership, resilience, and personal development. It is provided for informational and educational purposes only and is not medical, psychological, legal, or financial advice.

6. Accounts, Registrations, and Security

If the Website allows you to create an account or register for offerings:

  • You agree to provide accurate, current information.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for activity that occurs under your account.

  • We may suspend or terminate accounts that violate these Terms.

7. Purchases, Donations, and Third-Party Payment Processors

The Website may allow you to purchase products/services and/or make donations. Payments may be processed by third-party providers (for example, Quickbooks, Stripe and PayPal). Your payment is subject to the provider’s terms and privacy practices.

Unless otherwise stated at checkout or on the relevant offer page:

  • All sales are final.

  • If a refund policy applies to a specific offering, it will be stated on the checkout page or in the offer terms.

8. Intellectual Property

Unless otherwise stated, the Website and all content on it (including text, graphics, logos, videos, downloads, and course materials) are owned by or licensed to The Chrysalis Alliance Inc. and are protected by intellectual property laws.

You may:

  • View the Website and print/download excerpts for your personal, non-commercial use.

You may not:

  • Copy, reproduce, republish, distribute, publicly display, or create derivative works from Website content without our prior written permission.

  • Use our name, logo, or trademarks without permission.

9. User Content and Community Features

If you submit content to the Website (for example, comments, testimonials, form submissions, or other materials) (“User Content”):

  • You represent you have the right to submit it.

  • You grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display the User Content for operating, improving, and promoting the Website and our mission.

  • You agree not to submit content that is unlawful, defamatory, harassing, infringing, or otherwise harmful.

We may remove User Content at our discretion.

10. Prohibited Uses

You agree not to:

  • Use the Website for any unlawful purpose.

  • Attempt to gain unauthorized access to the Website, accounts, or systems.

  • Interfere with the security or operation of the Website.

  • Upload or transmit malware or harmful code.

  • Scrape, harvest, or collect personal information from the Website without permission.

11. Third-Party Links and Embedded Content

The Website may contain links to third-party websites or embedded content. We do not control and are not responsible for third-party sites, content, or practices. Your use of third-party sites is at your own risk.

12. Testimonials and Results Disclaimer

Testimonials reflect real experiences, but results vary. We do not guarantee that you will achieve the same outcomes.

13. Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Website, you consent to our collection and use of information as described there.

14. Disclaimers

To the maximum extent permitted by law:

  • The Website is provided on an “as is” and “as available” basis.

  • We do not warrant that the Website will be uninterrupted, error-free, secure, or free from viruses.

  • We do not warrant that any information on the Website is complete, accurate, or current.

15. Limitation of Liability

To the maximum extent permitted by law, The Chrysalis Alliance Inc. will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of (or inability to use) the Website.

If we are found liable for any claim, our total liability will not exceed the amount you paid us through the Website in the twelve (12) months preceding the event giving rise to the claim, or $100, whichever is greater, unless applicable law requires otherwise.

16. Indemnification

You agree to defend, indemnify, and hold harmless The Chrysalis Alliance Inc. from and against claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Website,

  • your violation of these Terms, or

  • your violation of any rights of another.

17. Termination

We may suspend or terminate your access to the Website at any time, with or without notice, if we believe you have violated these Terms or if we discontinue the Website.

18. Governing Law and Venue

These Terms are governed by the laws of the State of North Carolina, and the county of Henderson, without regard to conflict of laws rules.

Any dispute arising from these Terms or your use of the Website will be brought in the state or federal courts located in North Carolina, and you consent to their jurisdiction.

19. Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

20. Entire Agreement

These Terms, together with any policies referenced (including the Privacy Policy) and any additional terms presented for specific offerings, constitute the entire agreement between you and us regarding the Website.

21. Contact

Questions about these Terms should be sent using the contact information on the Website.